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	Who pay for returning fees?

Solution Usually we can quickly and satisfactorily resolve your problems, so it is necessary to tell us FIRSTLY if your goods seem problematic.

Generally, customers pay returning fees of a probably faulty item back to us in China.The customers are responsible for the returning shipping costs.Buyer must return the item in its original packing materials with all manuals, parts and accessories. It must be shipped with a tracking number. We accept items for refunds within 14 days of purchase.

Globeoffer.com refund customer's returning costs if it is due to Globeoffer.com's mistakes. In the following cases, we can offer a full refund of both the original payment and the cost of shipping returned products on submission of a valid return shipping receipt using postal return not courier as specified in our returns slip instructions.
1. We deliver wrong items to you
2. We send goods such as mp3 players with the wrong memory to you.
3. Online description of an item is wrong at the time of purchase, e.g. listing a functionality that is in fact not supported
4. We send goods in the wrong color ONLY IF the customer actually specified a color choice in order comments or comments prior to the order.
5. We send goods in the wrong localized format, e.g. NTSC / PAL

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07 Aug 2007 08:52 AM